This policy provides a complete and transparent account of how your personal information is collected, used, and protected at topx. Please read it carefully before using the platform.
Topx collects only the information strictly necessary to deliver its services smoothly. During registration, we collect your name, mobile number, date of birth, and national ID number. This information is used solely for identity verification and account security.
For financial transactions, your bKash, Nagad, or Rocket number and transaction history (in BDT/৳) are stored. Device information — including device type, operating system, browser name and version, and IP address — is automatically logged when you access the platform. This technical data is used to enhance platform security and improve service quality.
Usage data — including which games you've played, how much time you've spent on the platform, and which sections interest you most — is also collected for analytical purposes, helping us deliver a more personalised experience.
Collected data is used for five core purposes: account creation and management, transaction processing and verification, platform security, personalised content delivery based on user preferences, and customer support. topx never uses your data for advertising or sells it to third parties.
The topx platform uses cookies and similar technologies. Essential cookies (session and authentication) are always active, as the platform cannot function without them. Analytical cookies are used to understand user behaviour, but these can be disabled through your browser settings. Please note that disabling cookies may limit certain features of the platform.
Topx does not sell or rent your personal data to any third party. However, limited information may be shared in specific circumstances: with authorised financial service providers such as bKash, Nagad, or banks for payment processing; with technology partners for fraud detection and cybersecurity; and with Bangladeshi government authorities when required by law.
In all such cases, only the minimum necessary data is shared, and all third parties are required to comply with strict confidentiality agreements. topx ensures that every partner bears equal responsibility for protecting your information. Any new data-sharing arrangements will be reflected in an update to this policy.
Topx uses industry-standard technology to protect your data. All sensitive information is transmitted via SSL/TLS encryption and stored in an encrypted format on our servers. Payment-related data is held on separate, secured servers and can only be accessed by authorised personnel when necessary.
Your data is retained for as long as your account remains active and for any legally required period after closure. In the event of a security breach, topx will notify affected users as quickly as possible and take all necessary protective measures. Regular security audits and vulnerability assessments ensure the platform maintains the highest level of protection.
Every topx user holds several important rights over their personal data. First, the right of access — you can find out at any time what information topx holds about you. Second, the right of rectification — you can request that any inaccurate or outdated information be corrected. Third, the right of erasure — subject to certain conditions, you can request that your data be deleted.
To exercise any of these rights, please contact our support team; all requests will be responded to within 30 business days of receipt. Note that certain data may need to be retained for a defined period due to legal obligations or fraud investigations. Should this policy change, a notice will be posted on the platform, and continued use after any update will be considered acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy, topx's support team is always ready to help. You can reach us by email at privacy@topx.ws — we typically respond within 24 hours. Our support team is fluent in Bengali, so there's no language barrier.
To request deletion or correction of your data, please submit a written request along with your registered mobile number and account details. Every request is carefully reviewed, and we provide the fullest assistance possible within the applicable legal framework. For more general queries, visit our FAQ section.
Your data is always safe at topx. Join today and experience Bangladesh's best mobile entertainment platform.