From registration and payments to games and account security — this page has clear, straightforward answers to the questions topx users ask most.
Whether you're new to topx or a returning member, you're bound to have questions. How to register, which payment methods are supported, how to play on mobile — we've answered all of this in plain, simple language. If you can't find what you're looking for below, feel free to reach out to our support team directly.
Click the button next to each question to reveal the answer. There are 12 questions in total below.
If you can't find your answer in the FAQ, try one of the options below.
After creating your topx account, the most important next step is making your first deposit. For the convenience of Bangladeshi users, we support multiple popular mobile banking methods, including bKash, Nagad, and Rocket. Deposit limits and processing times may vary by method, so be sure to read the instructions carefully. With the correct details, your balance is typically credited within minutes.
Withdrawal requests from verified accounts are processed much faster. Approved withdrawals are typically completed within 24 hours. For any payment issues, our support team is always available via live chat or email. To keep your transactions safe and hassle-free, always use your registered mobile number.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| BKash | ৳ 200 | ৳ 500 | Instant – 15 minutes |
| Nagad | ৳ 200 | ৳ 500 | Instant – 15 minutes |
| Rocket | ৳ 300 | ৳ 500 | 15 – 30 minutes |
| Bank Transfer | ৳ 1,000 | ৳ 1,000 | 1 – 24 hours |
The processing times listed above apply under normal conditions; slight delays may occur if your bank or mobile operator's servers are busy. A confirmation message is sent after every transaction, so be sure to save the screenshot. If a deposit doesn't arrive within the expected timeframe, contact our support team with your transaction ID.
Topx is built as a fully mobile-friendly platform that runs smoothly on any Android or iOS device. You can enjoy all games and features directly from your mobile browser — no separate app download needed. The interface is specially optimized for smaller screens, making buttons and menus easy to tap. Pages load quickly even on slower internet connections, which is a real advantage for users across different parts of Bangladesh.
Topx uses advanced encryption technology to keep your account secure. Your identity is verified via OTP sent to the mobile number or email address you registered with. Always create a password that combines uppercase letters, lowercase letters, and numbers — and never share it with anyone. If you notice any suspicious activity, change your password immediately and notify our support team.
Logging in from a new device may require additional verification, which helps protect your account from unauthorized access. Avoid logging in over public Wi-Fi, as it can put your information at risk. Always log out at the end of your session, especially on shared devices. topx will never ask for your password or OTP by phone or message — treat any such request as fraudulent.
Millions of Bangladeshi members enjoy topx safely every day. Come join them.